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For those having trouble logging into Hellfire

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For those having trouble logging into Hellfire

Postby uselessinfoguru » Wed Oct 05, 2016 1:06 am

There's some information on this on the DeNA forum under News and Announcements:
http://forums.dena.com/forumdisplay.php ... f155e78406
The top two stickies are what you should focus on.
Any comments, solutions, problems, etc. can be posted here.
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Re: For those having trouble logging into Hellfire

Postby EmDeeNZ » Wed Oct 05, 2016 1:29 am

gurus earlier link worked for me- Thanks "precious" (cackles)
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https://www.dropbox.com/s/917zmitehe3mv ... 7.apk?dl=0
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Re: For those having trouble logging into Hellfire

Postby merak » Wed Oct 05, 2016 4:16 am

After all of the updates giving my account the runaround I finally got my account back. Here's what I did (not for the faint of heart):

  1. Download and install Leapdroid: http://www.leapdroid.com/ - It's like bluestacks except better
  2. Download the 5.5.2 version provided by Dena: https://www.dropbox.com/s/917zmitehe3mv58/fuzion-android21-UNITY2.5.13-vc207.apk?dl=0
  3. Open up VM1 for Leapdroid and login to a google account that is not the primary google account on your phone. If you don't have one, create one. Do not use your primary account if you've already logged into the new updated hellfire in the past week.
  4. Copy the game APK from above to C:\Users\Merak\AppData\Roaming\Leapdroid\shared where "merak" is your account name on the computer. You may have to turn on showing hidden folders.
  5. In Leapdroid, open File Manager, go up to top most level and then click "mnt" then "shared" then "LeapdroidShared".
  6. Click on the APK you downloaded and then click install.
  7. Open the game, login with your mobage account.
  8. Once loaded, exit out of the game.
  9. Go to Google Play and update the game.
  10. Open the game again and make sure you still have your main hellfire account. If not, start over.
  11. Click More -> Settings -> Connect Account -> Google and then choose the account you created.
  12. Done!

Now on your phone, add the second google account and open hellfire. Once in click More -> Settings -> Load Game -> Google. Choose the new google account and you should have your primary account back. Enjoy!
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Re: For those having trouble logging into Hellfire

Postby uselessinfoguru » Thu Oct 06, 2016 1:05 am

Thanks for that Merak! I do want to add that HF accts are still device specific, so don't expect to be able to switch HF accts on the same device. Load game can be used only once per device, otherwise it seems the game gets confused, possibly tries to load both accounts, throws up an error message, then won't connect.
Wanted to make everyone aware of this.
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Re: For those having trouble logging into Hellfire

Postby tcalvin42 » Thu Oct 06, 2016 1:17 am

That's really unfortunate because that's exactly how I switch accounts in Clash of Clans. Delete game data and when starting the game up switch to the other Google account, super easy. I'm a little hesitant to try that with HF now though, after what you said guru.
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Re: For those having trouble logging into Hellfire

Postby uselessinfoguru » Thu Oct 06, 2016 1:20 am

after deleting game data, with HF and restarting, it auto-loads still, no load game option.
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Re: For those having trouble logging into Hellfire

Postby merak » Sat Oct 08, 2016 5:17 am

uselessinfoguru wrote:after deleting game data, with HF and restarting, it auto-loads still, no load game option.


I'm not sure I follow... I reset the game data, load the game, it goes to my level 2 account like I would expect. Then I go into settings and use the load game option with google and it gives me a list of google accounts. I choose the appropriate one and the game loads just fine back to my primary account.

You dont have the load game option?
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Re: For those having trouble logging into Hellfire

Postby uselessinfoguru » Sat Oct 08, 2016 5:20 am

no, seems there's just something wrong with my alt device and version 5.6 of the game
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Re: For those having trouble logging into Hellfire

Postby tcalvin42 » Wed Oct 12, 2016 2:12 am

Got this from support earlier today, sounds troublesome. Not sure how to switch primary Google accounts.
There is a way to to play both on the same device, but it's a pain. Basically, you can create a new google play account for the second account, but to switch Hellfire accounts, you have two switch your primary google account on your device, then reinstall the game each time. it's a pain, but it can be done.

I might try with my other device first. Android can delete game data so a full reinstall might not be necessary.
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Re: For those having trouble logging into Hellfire

Postby EmDeeNZ » Wed Oct 12, 2016 6:39 am

I would imagine that means sign out of the google play account your phone uses - re sign in with the second account and reinstall hellfire - play alt.

I havent tried it but what about hellfire app on phone and separate installation of hf on the sd card.. may save redownloading and reinstalling... use sd card with alts google account and phone with old regular google account then all u have to do is sign out change google accounts and switch to sd card for other account (maybe... worth a try tho huh cause re installing will hurt those on limited data)

Or just have two sim cards - one loaded with your alts google account hehe
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Re: For those having trouble logging into Hellfire

Postby tcalvin42 » Wed Oct 12, 2016 1:15 pm

I think Google account is tied to phone not sim card.
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Re: For those having trouble logging into Hellfire

Postby uselessinfoguru » Sun Oct 16, 2016 3:09 am

Uninstall Hellfire, then create a new google account, easy to do by going to settings, account, google, add account, new, then follow the steps.

Then make that google account the device's main account, you can do this by deleting the other account then readding it.

Then reinstall Hellfire, when the game opens, it will ask you to type in a username, you can make up any username, but preferably not a name another player might use, number names work well, as this is just a temporary account so you can chat with support.

Then from main homescreen hit more then settings. Write down the temp gamer name you chose and the User ID.

From main homescreen of the game hit more, then support, then contact us. Tell support you want your account gamername (whichever account you want on the device) on this device, instead of the account you just made. (Here include the gamer name of the temp account you created and the User ID of the account.

Support will then send an automatic message saying to the effect of 'we'll try to get back to you within 24 hours.'

Next, another auto-message will come, this one stating that you need to include then info you've already given them in the first message.

Just reply to this message with something along the lines of 'that information is in the first message.

Support should then be able to put the correct account on your device.
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