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Game Stopping

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Game Stopping

Postby Oak-Elfglitter » Sun Feb 03, 2013 12:28 pm

I play on a Razr M, and I have frequently had the game suddenly quit on me. It seems to happen most during events, JUST as I go to attack a boss. So I then go back into the game, and the BE I selected to use are gone, and it shows me as having attacked, but doing 0 damage. Extremely frustrating, especially when I lose 3 BE. I'm also suspicious that it happens almost exclusively when I attack a boss.

Anyone else have this issue? :x
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Re: Game Stopping

Postby klingen » Sun Feb 03, 2013 12:32 pm

Yes, just had the exact same thing happen to me like 1 hour ago. The boss was spawning and it crashed and when i logged back in my BE:s were gone. Just wasted 6 BE:s on that
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Re: Game Stopping

Postby KarmaEffecTz » Sun Feb 03, 2013 1:21 pm

Has happened to me I think twice. Once today and another on a past event.
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Re: Game Stopping

Postby Oak-Elfglitter » Sun Feb 03, 2013 10:22 pm

It happens to me at least 3 times during an event, usually more. Once it happened 3 times in one day. I wanted to kill something after the 3rd time, particularly someone at Mobage.

:evil:
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Re: Game Stopping

Postby Corwin9s » Sun Feb 03, 2013 10:25 pm

do you have the problem while connected on wifi or on 3G ?

maybe it's a problem of signal strength.

or maybe you have other applications running in background, which take a certain amount of the signal. Try to kill all internet connecting apps.
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Re: Game Stopping

Postby Oak-Elfglitter » Mon Feb 04, 2013 12:18 am

I'm on wifi at home when I play a majority of the time. When I'm having connectivity issues with my internet, the game just doesn't respond or freezes up for a short time. I'm pretty sure the game just quitting unexpectedly would be game related (perhaps a compatibility issue), not signal related.
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Re: Game Stopping

Postby itsfranky » Mon Feb 04, 2013 2:07 am

I've had 3 random closes so far. Last raid boss event was the worst...something on the order of once out of every 3-4 bosses. Happens to me on WiFi or 3G/HSPA. I've noticed that if you close your game every now and then, rather than hit the "home" button, it usually is okay.

The one that tore me up was on the last orb to kill the boss at 28k and then force close. Log back in, sure enough, boss isn't dead yet. Spend another BE.
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Re: Game Stopping

Postby KarmaEffecTz » Mon Feb 04, 2013 4:59 am

I tend to only play on Wifi from home. And occasionally play on my 3G when I'm at school but its only ever closed on me while I was home. But I think thats because I'm playing at home 99% of the time.
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Re: Game Stopping

Postby klingen » Tue Feb 05, 2013 10:12 am

Send them an email if this happens. I did and they restored my BE:s

"Subject: Lost BE:s when game crashed

FEB 04, 2013 | 08:07AM PST
Alex Mac replied:

Hey there!

Thanks for writing in! I have restored the 6 Battle Energy you lost when HellFire crashed.

Have a great day!"
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Re: Game Stopping

Postby tattoochanges » Thu Feb 07, 2013 6:56 am

Happened to me as well, good to know we can send in a request when it happens again!
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Re: Game Stopping

Postby Oak-Elfglitter » Sat Feb 09, 2013 11:27 pm

Good to know. Thanks klingen! :)
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