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Ally List not Updating.

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Ally List not Updating.

Postby ParthalonTuan » Thu Feb 13, 2014 12:08 am

I am currently sitting next to my pals, we are ALL doing the dungeons, but we are NOT seeing each other as selectable allies for the dungeons. All of us have been online for at least an hour and several times today...

...why are the ally lists not updating so I can select my allies for the dungeons?

Is it bugged, and if so, should that not be stickied?

PT
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Re: Ally List not Updating.

Postby plumfaerie » Thu Feb 13, 2014 12:58 am

All of you log out and back in.

If someone keeps the game up 25/7 that sometimes happens.

Logging out and back in usually fixes that problem.

Good luck and happy gaming
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Re: Ally List not Updating.

Postby sarikusu » Thu Feb 13, 2014 1:16 am

Remove and add your ally again
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Re: Ally List not Updating.

Postby pureheartbear » Thu Feb 13, 2014 1:45 am

It's a known bug... as plum has already mentioned, signing out and back in will solve this...
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Re: Ally List not Updating.

Postby Zimidar » Fri Feb 14, 2014 1:21 am

This bug of not seeing active allies has been known, since last dungeons event. The Hellfire Team is aware. Servers not refreshing fast enough to see active allies.

For now, no solution works, other than to waiting for the server to refresh.


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Re: Ally List not Updating.

Postby sarikusu » Fri Feb 14, 2014 1:29 am

Hi Zimidar,

Yesterday I tested this with an alt. account which was not visible.

I removed the ally, sent an ally request and accepted it on the alt. accounts device. It worked perfect.

Of course if you do not have a contact line with the ally it will be a problem


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Ally List not Updating.

Postby Zimidar » Fri Feb 14, 2014 1:49 am

sarikusu wrote:Hi Zimidar,

Yesterday I tested this with an alt. account which was not visible.

I removed the ally, sent an ally request and accepted it on the alt. accounts device. It worked perfect.

Of course if you do not have a contact line with the ally it will be a problem


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Thank you for sharing this. Unfortunately this option is not available for other allies, unless we can communicate with them.

I will certainly pass along this report to the Hellfire Team. Your feedback is greatly appreciated.


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Re: Ally List not Updating.

Postby Antyvirus » Fri Feb 14, 2014 12:36 pm

Same problem here, allies are giving me >100k points in dungeons and I can't even give them something back :/
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